OUR TRAINING

MANAGING PEOPLE

From having the right mix of people in a business, to ensuring the people in your team are motivated and empowered – the role of managing people is as varied as it is rewarding. But we also know it’s challenging too.

Our Managing People courses equip you with the practical techniques and theoretical know-how to be an effective, confident and understanding manager.

Take inspiration from the list of courses below and then call us to find out how we can create a course tailored entirely to your needs.

Successful Delegation

Delegation is the art of trusting others with responsibility and authority for performing certain activities or reaching specified goals. This course will enable you to perfect the skill of delegating responsibility without accountability, whilst still providing support and encouragement.

Who should come?

Managers who struggle with delegation for fear of the job not being done properly, or because they think it will be quicker and easier to do it themselves.

What will you learn?

• Identifying tasks for delegation and assessing the benefits and potential problems
• Ways to explain the tasks for delegation
• Acquiring confidence in task delegation

Motivating your team

Equipping managers with practical tools, best practice and techniques on how to keep teams motivated through tough times – whether that be due to the economic climate, understaffed teams, sheer workload or work type.

Who should come?

Managers who face the challenge of keeping a team motivated, engaged and committed.

What will you learn?

• Ways of leading, inspiring and keeping your team motivated in tough times
• How to communicate with a team who are under pressure
• Language to use to dispel negativity, uncertainty and fear

Motivating appraisals

Giving you the confidence and ability to lead productive appraisals that motivate your team.

Who should come?

Anyone who is responsible for managing staff and would like some practical tools and techniques to improve how they carry out reviews and performance appraisals.

What will you learn?

• Questioning techniques, listening skills and coaching skills
• Ways to identify development areas
• Methods of motivating the individual and create realistic workable action plans

Management fundamentals

Combines theory and practical application to give you the essential skills required to be a confident manager of a successful team.

Who should come?

New and inexperienced managers, or those who have been running teams without the opportunity of formal training.

What will you learn?

• Practical skills in improving performance through motivation and giving feedback
• Confidence in managing your teams
• The ability to employ the appropriate management techniques and style
• Popular management theories and best practice to help underpin your experience so far
• Techniques to overcome issues you may currently be facing in the workplace

Effective interviewing

Master the techniques of identifying strong candidates and eliciting the right information during interviews.

Who should come?

Anyone who is responsible for recruiting staff and/or assisting with the process.

What will you learn?

• What to look for in CVs and applications forms prior to an interview
• Questioning techniques to draw out the right information
• Confidence to  make informed recruitment decisions
• Knowledge about legalities surrounding employment

Step up to manager

Guides you in your journey from team player to team manager. It will also provide a forum to talk through the challenges of managing a team, and yourself.

Who should come?

Junior managers or those who are about to take the step into a management role.

What will you learn?

• The ability to balance tasks, teams and individuals
• Skills in delegation and feedback
• An awareness of your own management style
• Means of motivating your team and managing their performance

Who am I as a manager?

Explore another side of management – the person. Tailored according to the level of the delegates, you’ll explore who are you as a manager, how do you impact on your team, and how effective you could be.

Who should come?

Anyone who wants to learn more about their personal style as a manager.

What will you learn?

• How to self-critique your style and behaviour to assess what works and what doesn’t
• An understanding of how you impact on your team
• Increased sense of self-awareness to help you manage your team and their results

You may also be interested in our Leadership courses.

Getting the best from your team

the essentials for the rewarding role of leading high performing, dedicated and motivated teams.

Who should come?

The workshop is aimed new managers and those who have received little training in the past.

What will you learn?

• What you need to do in a performance management cycle
• Setting clear performance expectations for your team
• Carrying out effective feedback
• Managing different levels of performance within your team
• Delegating effectively
• Useful coaching skills to manage performance
• Supporting development needs across the team